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Visit siteAI and automation company, Gaborone
AI and Machine Learning
Routine tasks eat into your team's time. We build practical AI tools and chatbots that handle repetitive work and answer customers quickly, so your people can focus on the work that needs a human.
Orsubmit a project brief,request a discovery session, or justask a question.
What you get
What this service includes
A clear scope, agreed with you up front. We tailor the detail to your project.
- Chatbots for web and social
- Customer support automation
- Process automation
- Content and data tools
- Integration with your systems
- Training and handover
Our work
A sample of what we do
Why work with us
What you get working with Digital Thread
Based in Gaborone, working across Botswana
We're not a foreign agency working remotely. We're on the ground, and we understand the local market.
One in-house team, start to finish
Design, development, and strategy sit under one roof, so nothing gets lost between separate contractors.
Real work across Botswana's sectors
From hospitality and retail to healthcare and education, our portfolio spans the businesses that make up Botswana.
You deal directly with the people doing the work
No account manager relaying messages. You speak to the team building your project.
How we work
A simple, honest process
01
Understand
We start by understanding your business, your goal, and the people you want to reach.
02
Deliver
We do the work, keep you updated, and check in with you along the way.
03
Support
We hand over cleanly and stay available for whatever comes next.
Data, cloud and intelligence
Related services
Questions about ai and machine learning
No. Most of what we build, chatbots, automated replies, simple process automation, is scoped for small and medium businesses looking to save time on repetitive tasks, not enterprise-scale systems.
We build and train it around your actual products, services, and common questions, and hand off to a person for anything it cannot answer, so customers are never stuck talking to something useless.
Yes. Handover includes training so your team understands how the tool works and can make small adjustments without needing us for every change.
Start a project
Ready to move forward with AI and Machine Learning?
Pick how you would like to start. Every route reaches our team, and we reply with clear next steps, a timeline, and a price.
Request a quote
Know what you need? Tell us the scope and we will send a clear, itemised quote.
StartSubmit a project brief
Have a project in mind? Share the detail and we will shape it into a plan.
StartRequest a discovery session
Not sure where to start? Let us help you find the right first step.
StartBook a consultation
Ready to talk? Pick a time and how you would like to meet.
StartTalk to Digital Thread
Met us at Stall 13? Leave your details and we will follow up.
StartTalk to Digital Thread
Met us at the Expo? Leave your details and we will follow up.
StartGeneral enquiry
Just want to ask a question? Send us a message and we will reply.
Start